Copperfield Academy: Elevate Your Business with Expert Training

At Copperfield Chimney Supply, we know that success in the hearth and chimney industry isn’t just about having the right products—it’s about having the right knowledge. That’s why we created Copperfield Academy, a premier training program designed to provide chimney professionals with the skills, expertise, and confidence to grow their business and stay ahead of the competition. Whether you’re a seasoned veteran or just starting in the field, Copperfield Academy offers the ongoing education you need to master technical skills, enhance customer interactions, and build a thriving business.

Why Training Matters

The hearth and chimney industry is constantly evolving, with new technologies, safety regulations, and best practices emerging regularly. Keeping up with these changes isn’t just beneficial—it’s essential. Proper training ensures that your team is equipped to handle installations, inspections, and maintenance efficiently and safely, while also delivering exceptional customer service that sets your business apart.

When you invest in education through Copperfield Academy, you’re not just learning the trade—you’re enhancing your ability to increase customer satisfaction, prevent liabilities, and boost your bottom line.

Comprehensive Training Topics

Copperfield Academy covers a wide range of topics designed to sharpen both technical and business skills. Our courses are led by industry experts who bring real-world experience and deep technical knowledge to each session.

1. Factory-Built and Unit Change-Outs

When it comes to factory-built systems and unit replacements, precision is key. Learn best practices for:

Factory-Built Change-Outs – Understanding the process of removing and replacing factory-built fireplaces.
Unit Change-Outs (Wood & Gas) – Proper techniques for safely replacing wood and gas units.
Firestops, Elbow Supports, and Chase Access – Ensuring compliance with building codes and installation safety.
Facings Kits – How to enhance the aesthetic and functionality of a fireplace system.

2. Professional Chimney Sweeping and Service Calls

Routine maintenance is a core service for chimney professionals, but efficiency and safety are critical. Our chimney sweeping training covers:

Service Call Preparation – How to ensure a smooth and productive visit.
Client Interactions – Effective communication strategies to build trust and increase sales.
Protecting the Home & Soot Control – Preventing messes and maintaining professionalism.
Technician Safety & PPE – Best practices for personal protection on the job.
Tools, Equipment, and Methods – Understanding the latest technology and techniques for chimney cleaning.
System-Specific Sweeping Methods – Tailoring your approach to different chimney systems.
System Inspections & Service Call Wrap-Ups – Ensuring thorough and professional completion of every job.

3. Chimney Relining Workshops

Chimney relining is a specialized skill that requires in-depth knowledge of materials, installation techniques, and troubleshooting methods. Our workshops provide hands-on experience with:

Class A Transition and Extensions – Navigating complex chimney liner configurations.
Base Terminations and Connections – Ensuring secure and functional liner terminations.
Smoke Chamber Transitions and Reconstruction Methods – Enhancing performance and safety.
Insulating Liners in the Field – Improving chimney efficiency and compliance with regulations.
Clay Liner Removal Methods – Safe and effective strategies for removing damaged liners.
Liner Top Terminations, Caps, Dampers, and Chase Covers – Ensuring long-lasting chimney protection and efficiency.

4. Professional Inspection and Delivery Training

Performing accurate inspections is a key component of ensuring chimney safety and functionality. Our training covers:

NFPA 211 Levels of Inspection – Understanding the different levels and when to use them.
The Do’s and Don’ts of Chimney Inspection – Avoiding common pitfalls and ensuring thorough evaluations.
How to Perform a Level 2 Inspection – A step-by-step guide to in-depth inspections.
Recording Your Inspection Findings – Utilizing technology and best practices for documentation.
Communicating Inspection Results to the Client – Turning findings into actionable recommendations.
Organizing Data & Writing Reports – Presenting professional and legally sound reports.
Identifying Solutions & Post-Inspection Liability – Protecting your business while providing top-tier service.

Why Choose Copperfield Academy?

1. Learn from Industry Experts

Our instructors are seasoned professionals who have worked in the field and understand the challenges chimney service providers face daily. You’ll receive hands-on training, real-world insights, and the latest industry updates.

2. Improve Efficiency and Safety

Proper training ensures that jobs are completed faster, safer, and with fewer mistakes. This not only reduces liability but also helps your team work more efficiently, leading to increased customer satisfaction and higher profitability.

3. Access the Latest Industry Innovations

Our courses keep you up to date with the latest technologies, best practices, and code requirements, ensuring that you remain a leader in the field.

Get Started with Copperfield Academy Today

Investing in your education is investing in the future of your business. Whether you’re looking to improve your team’s technical skills, refine customer service strategies, or learn the latest industry trends, Copperfield Academy is your partner in success.

Don’t wait—take a look at our Copperfield Academy calendar take your business to the next level with industry-leading training from Copperfield Academy.